Hi there!
Looking to build a website, blog or perhaps an eCommerce store?
We’ll have a solution for you.

Website Design & Build

Digital Marketing (SEO / Facebook Ads / Google Ads)

Content Creation

App Development

Maintenance & Support

Contact Us Anytime...

UK: 0800 689 5068

US: 0866 428 7313

Asia: +60 17 712 8700

hello@melondigital.io

Frequently Asked Questions

Here are some of our most frequently asked questions.  If you have a question that is not on this list, please contact us and we’ll be happy to answer it for you.

Ask A Question
How do I get started?

For any of our services you can get in touch at any time to discuss your options.

For our Website Design & Development service we’ll need to know some basic information about your business, what you want to get out of your website and some idea about the overall look and feel you wish to achieve.

Please complete this form and we’ll get back to you with some ideas and a quote for your approval.

Do you just build websites?

Not at all. We offer a comprehensive range of services including digital marketing, content creation, app development and maintenance.

How long will it take to get my shiny new website online?

We aim to get your website online within 10-14 days. This also depends on the complexity of your requirements and how quickly we can gather all of the information, content and imagery that will be required.

If you are in a hurry, we do also offer an express service at an additional fee. Please contact us to discuss this.

I have an existing site than needs updating. Can you help?

Yes. We are more than happy to re-vamp and buff up your existing site.  From minor updates to a full major overhaul, we can help.

I already have a domain name. Can I still use it?

Absolutely. We can use your existing domain name and build your site with it.

I don’t have a domain name yet. Can you help?

Sure! It’s not always easy finding the perfect domain name for your site. We’re on hand to help you get the best domain name on the market.

Can you provide copy and images for my website?

Yes. We understand the importance of quality content. Whether you’re looking for a crispy blog post, catchy article, tutorial or evergreen white-paper, our experienced team of copywriters is ready to take on the challenge. This service also extends to copy for the pages on your website (i.e. about us, product descriptions, our story etc.)

We can also provide quality stock images as well as using your own images.

Can I request changes to my website before it goes live?

Absolutely! We want you to be 100% delighted with your website and are happy to tweak and twiddle with it until you are!

Will my website appear in Google?

Yes. We’ll optimise the key areas of your website to help it rank in Google for the terms that your potential customers are using to find businesses like yours. We’ll also submit it to the most popular search engines (Google, Bing, and Yahoo).

If you’re looking to further improve your performance in Google we also offer an SEO service as part of our digital marketing package.

Do you offer maintenance and support after my site is built?

Yes. All websites need a little tender loving care… We offer a range of support and maintenance packages to suit your needs.

I’m not a techie… will I be able to make changes to my site once it’s handed over?

If you have not gone ‘under the bonnet’ with a website before, it can seem a little daunting at first. Don’t worry. On handover, we’ll guide you through how to make basic changes and edits to your site. If you have any more complex changes that need making, we’re always happy to help. We don’t want to say good-bye once we hand over the keys to the kingdom!

What are your payment terms?

For our Website Design & Development service, we require a 50% payment once our quote is accepted. The other 50% must be paid when the project is completed but before the final handover.

Our fees DO NOT include some of the additional services such as hosting, email software, paid plugins and subscriptions.

Which payment provider do you use?

All payments are processed and secured by PayPal. We store no payment information on our website.